We gladly accept major credit and debit cards, including Visa, Mastercard, and American Express, alongside secure digital payment options:
Digital Wallets: Apple Pay and Shop Pay.
Flexible Payments: AfterPay (available for customers in the US and Canada).
PayPal: Available for orders within the US, UK, and Canada.
Please note: Prepaid gift cards, personal checks, and money orders are not supported at this time.
Shipping Destinations
Velum creations are available for secure delivery to the following destinations:
Americas: Continental United States, Hawaii, Alaska, Puerto Rico, and Canada.
Europe: United Kingdom, Ireland, France, and the Netherlands.
Oceania: Australia.
Shipments to Hawaii, Alaska, Australia, and U.S. territories may require slightly longer transit times. For absolute security and asset protection, we are unable to deliver to P.O. boxes or freight forwarding addresses.
Delivery Partners
To ensure every garment is handled with the utmost care and arrives in pristine condition, we collaborate exclusively with a trusted network of global premium carriers:
Priority Secured: FedEx 2-Day and DHL.
Local Delivery: USPS, CDL, Evri, DPD, and Passport.
Security & Signature
Adult Signature Required: Given the exceptional value and limited nature of our premium tailored pieces, all deliveries strictly require an adult signature upon arrival.
Parcel Security: For safety reasons, packages cannot be left unattended at doorsteps. Velum cannot assume responsibility for parcels managed or rerouted by unauthorized third-party forwarding services.